What is NinjaOne, and what advantages it introduces for the monitoring and centralized management of the company system IT managers and system administrators face the complexity of the corporate infrastructure daily. Properly managing everything that underlies the company’s workflows and business is complex, and there is always the risk of forgetting something.Think of system monitoring, IT resource management, patching, and backups.
Too often, many companies focus on using multiple solutions made by different manufacturers or developed in-house, leading to a layering of technologies that are difficult to manage and unsuitable for data protection.As we’ll see later, without the unification of IT operations, administrators and consultants will likely have to use dozens of different tools to assist end users, manage endpoints, and perform infrastructure maintenance.
These tools often need to be more adequately integrated or not at all, leading to continuous context changes, forcing you to turn to different reference sources and inevitably leading to the development of inefficient workflows. NinjaOne is a “unified” solution that streamlines IT operations and makes IT teams more efficient and users more productive.
NinjaOne provides total visibility and control over your IT assets by combining systems monitoring and management, patching, remote support, and automation capabilities in a single platform. The endpoint management software allows you to adjust the configuration of servers and devices of end users on a large scale without the need to be physically connected to the company’s local network. NinjaOne is an excellent solution for use within individual companies and for remote assistance service providers.
NinjaOne: What Problems The Unified IT Management Platform Solves
IT managers often find themselves having to deal with resources that are constantly limited. In addition, IT team staff often work from home or away from the office because the systems are not directly administrable. NinjaOne is proposed as a tool with a straightforward, fast and intuitive interface that bases its operation on the cloud. This way, it is possible to support users and manage IT resources entirely remotely without setting a configuration that assumes you are using VPN.
With NinjaOne, you can standardize and automate IT operations and assist workflows by freeing up resources for more complex and strategic activities, to the delight of company executives. Thanks to the features and tools integrated into NinjaOne that activate and act proactively, IT managers can manage a problem even before it is perceived as such by employees and other figures in the company. NinjaOne is characterized by a modular structure in which each software element offers broad contextual visibility into end-user requests, endpoint integrity and network security. The unified platform allows you to:
- Get access to devices to administer from anywhere
- Check all running tasks
- Distribute the software and manage it, even on the entire company or customer fleet
- Get up-to-date, real-time device performance data and do a software inventory
- Receive an alert whenever there is a problem on an endpoint
- Enable and automate data protection for all devices
- Generate and manage tickets automatically
What are unified IT operations?
Unified IT Operations (UITO ) helps you focus on centralized and remote IT management:
- Maximize the efficiency of your IT teams.
- Reduce risk.
- Improve the productivity and satisfaction of your distributed workforce.
However, while productivity suites and end-user applications have long since adopted the cloud-based Software-as-a-Service (SaaS) model, IT tools still need to catch up by requiring the use of on-premises or cloud-based models. On-network or domain for the provision of services. NinjaOne revolutionizes providing assistance and managing the corporate infrastructure because it is thanks to the cloud approach that it is possible to free oneself from obsolete traditional configurations, which do not allow for a complete vision of the composition of systems and networks.
With the risk of missing essential aspects and showing the side to cyber attacks, exposing yourself to data loss, failing to manage incidents adequately, and seriously questioning business continuity or continuity. The graph, the result of a survey by NinjaOne in 2021, shows the percentage of IT teams using on-premises software versions compared to cloud-based solutions. The unification of IT operations, ensured by a solution like NinjaOne, makes it possible to achieve several objectives:
- Radical IT efficiency. Centralized management and automated workflows promote productivity and reduce the burden of support teams. Thanks to NinjaOne solutions, troubleshooting becomes up to 70% faster.
- Improved security. One of the most critical aspects is the management of security updates. Greater visibility into endpoint and user activity, as well as automatic alerts and mitigation of security gaps, is an essential practice for protecting corporate infrastructure. With NinjaOne, the application of patches becomes 90% faster, and there is no risk of leaving some systems unprotected.
- More Productive Users. The more proactive and efficient assistance service that NinjaOne allows to deliver guarantees greater productivity and satisfaction of end users. The number of support requests can drop significantly, and each report becomes more straightforward and more immediate to manage.
- Risk reduction. A single go-to solution for managing your network and general infrastructure also simplifies the setting and maintaining compliance guidelines.
- Reduced costs. Unified IT operations help reduce IT costs without wasting resources. Thus, NinjaOne dramatically simplifies the complexity of the stack and makes the requirements for proper training of technicians much more affordable.
Backup, Patching And Software Distribution: The Role Of Automation
Information systems automation refers to software and other systems to automate manual processes and repeatable tasks related to managing and supporting remote endpoints. Managing backups, security patches, and software distribution across an organization can and should be automated. NinjaOne allows you to program and supervise the execution of all these repeatable operations with a clear saving in terms of costs and the consequent maximization of the effectiveness and productivity of the IT department.
One of the most time-consuming tasks is the manual approach to the patch management problem. Automating patching tasks with NinjaOne reduces the number of person-hours spent and the risk of errors that can translate into security vulnerabilities. NinjaOne’s IT automation tools support patch management of operating systems such as Windows, macOS and Linux and 135 third-party applications. With detailed and granular controls, users can develop custom scripts that fit the needs of each business.
On average, it takes 5.1 hours per endpoint per month to protect devices: By automating patch analysis, approval and reporting, NinjaOne reduces the average time spent per endpoint to 3.4 hours while improving the frequency of updates. The compliance rate is defined as the percentage of endpoints that are fully up-to-date with the security patches available at any time. Thanks to profile standardization and patch automation, NinjaOne users have an average patch compliance rate of 78%, while the average one in two companies is at most 50%.
Similarly, using effective backup policies is essential to preserve the integrity of corporate data, respond promptly in case of incidents and ultimately do business as usual, even in those situations that would knock out poorly organized and shrewd companies. Setting up automatic backups with NinjaOne helps save time with automation, reducing the risk of human error (data remains secure and encrypted).
Deploying software to end-user workstations is another time-consuming IT task that is often handled through manual processes – from testing to configuration, it can take hours to complete. Multiplied by hundreds or thousands of devices, IT teams could find themselves faced with a long and arduous process. Also, in this case, NinjaOne ensures a valid aid by allowing the automation of an operation that otherwise would be burdensome.
What if a new device needs to be added to the corporate infrastructure (so-called onboarding )? What if you have to reconfigure an existing machine? Even in these cases, the work to be done is far from trivial: most companies spend 1 to 5 hours configuring a new system, depending on the level of customization.
A new system can arrive with a series of pre-installed software that is entirely superfluous, slows down the device, or worse, can generate conflicts with the corporate programs that will be installed. From removing bloatware (useless software already on the machine) to installing productivity, security and business programs, from mapping network drives to setting up backups, IT staff must spend a lot of time preparing the configuration of a new workstation.
With NinjaOne, users can easily automate the configuring of new devices thanks to the advanced scripting engine integrated into the product. For example, you can use batches or PowerShell cmdlets to install or uninstall software and check its status or configuration.
Trying NinjaOne for free helps to understand the main features of the platform and the benefits that adopting such a tool introduces to the management of business and customer workflows.